Frequently Asked Questions
Everything you need to know about your SWEATS experience.
What materials are used in SWEATS products?
We prioritize comfort and durability by using a premium blend of heavyweight organic cotton and recycled polyester, ensuring a soft feel that maintains its shape over time.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping times vary by location but generally take 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are free for domestic customers.
How should I care for my premium loungewear?
To preserve the fabric and fit, we recommend machine washing your SWEATS on a cold, gentle cycle and hanging them to air dry.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and estimated delivery times will be calculated at checkout based on your destination.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout process.